FAQ

How to place an order?

Select the items you wish to order and add to cart. Click on the checkout button and fill out your details. You will be asked to enter your payment details to checkout and finalise your order. 

Payment

We accept PayPal, credit and debit card and bank transfer. Please message directly if you wish to pay by bank transfer. 

Cancellations and returns 

You can return an unused order within 7 days after your delivery. Returns are at the buyers expense. If you need to cancel an order please contact us directly via social media pages. Refunds will be issued for unused, undamaged goods within 14 days of us receiving them. 

Shipping Costs

Parcels will be sent via Royal Mail tracked service. Delivery charges are dependent on size and weight of item and will be calculated at checkout. 

How to attach bling bows

There is a rubber band on the back centre of the bow that can be slipped onto the dog’s collar, or the ribbon can be used to tie the bow onto a dogs collar or harness